Company Infinite
Computer Solutions India Pvt Ltd
Eligibility
Any Graduate
Experience 1 - 6
yrs
Location
Bangalore
Job
Role
Tech/ Sr Tech Support
JOB
SUMMARY:
Comapny
profile :
Infinite
Computer Solutions (India) Limited is a global service provider of
Infrastructure Management, Intellectual Property (IP) leveraged solutions and
IT services, with focus on Telecom, Media, Manufacturing and Healthcare
Industries. Our services span from Application Management Outsourcing, Packaged
Application Services, Independent Validation & Verification, Product
Development & Support, to higher value-added offerings, including, Managed
Platform and Product Engineering Services.
Candidate
Profile:
1.
Should have sound knowledge of latest/upcoming products/processes &
services
2. Ability to understand/ diagnose & troubleshoot the problem
3. Emphasizing on key words, handling objections and using product/service benefits to respond to customers queries
4. Handling irate/demanding customers - where necessary, in a tactical manner
5. Open to feedback & learning
6. Achieve Call Quality requirements as outlined via Call Monitoring Guidelines
2. Ability to understand/ diagnose & troubleshoot the problem
3. Emphasizing on key words, handling objections and using product/service benefits to respond to customers queries
4. Handling irate/demanding customers - where necessary, in a tactical manner
5. Open to feedback & learning
6. Achieve Call Quality requirements as outlined via Call Monitoring Guidelines
Required
Skills:
1.
Excellent Communication.
2. Flexible Working Night shifts and US Shifts.
3. Good Computer Trouble Shooting Skills.
4. Willing to work in International Voice Process.
5. Minm 6 months of International Exp.
2. Flexible Working Night shifts and US Shifts.
3. Good Computer Trouble Shooting Skills.
4. Willing to work in International Voice Process.
5. Minm 6 months of International Exp.
Walkin
to our Office 4
PM
Onwards for Direct Face to Face Interviews from 12th to 15th Nov ,
2013.
Venue:
Infinite Computer Solutions India Ltd
Gopalan Global Axis,
Block 2(A1), Upper Ground Floor,
Plot No. 152, EPIP 2nd Stage,
Whitefield, Bangalore-66.
Land Mark: Opp to Satya Sai Hospital/Next to SJR Tech Park.
Infinite Computer Solutions India Ltd
Gopalan Global Axis,
Block 2(A1), Upper Ground Floor,
Plot No. 152, EPIP 2nd Stage,
Whitefield, Bangalore-66.
Land Mark: Opp to Satya Sai Hospital/Next to SJR Tech Park.