Company
Happiest Minds
Eligibility
Any Graduate/Diploma
Experience Fresher
Location
Bangalore
Job
Role
Technical Support
JOB
SUMMARY:
Company
Profile :
Happiest
Minds Technologies is a next generation IT services provider focused on
harnessing disruptive technologies such as Cloud, Mobility, Social CRM,
Analytics, Infrastructure and Security in an integrated manner to derive
disproportionate business value.
Job
Description:
1.
We are looking for Fresher Graduates or Diploma Holders (with or without
experience)
2. For Technical Support positions in the IMSS BU.
3. Requisite training would be provided by Happiest Minds to the short listed candidates.
4. Assist customers to troubleshoot by providing a consultative approach to resolve issues.
5. Respond to called-in inquiries from clients regarding their products and related services.
6. Maintain high level adherence and compliance towards policies, process and procedures.
7. Provide exceptional customer service at all times.
8. Ensure all transactions are documented appropriately.
Desired Skills:
1. Must possess excellent oral and written communication skills in English
2. Flexible to work in 24/7 environment.
3. Excellent Listening & Probing skills
4. Excellent customer orientation and grasp of customer service
5. Exhibit strong interpersonal skills, positive and customer centric approach.
CLICK
HERE TO MORE DETAILS & APPLY2. For Technical Support positions in the IMSS BU.
3. Requisite training would be provided by Happiest Minds to the short listed candidates.
4. Assist customers to troubleshoot by providing a consultative approach to resolve issues.
5. Respond to called-in inquiries from clients regarding their products and related services.
6. Maintain high level adherence and compliance towards policies, process and procedures.
7. Provide exceptional customer service at all times.
8. Ensure all transactions are documented appropriately.
Desired Skills:
1. Must possess excellent oral and written communication skills in English
2. Flexible to work in 24/7 environment.
3. Excellent Listening & Probing skills
4. Excellent customer orientation and grasp of customer service
5. Exhibit strong interpersonal skills, positive and customer centric approach.
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